01
Introduction
Siza Healthcare ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or use our home healthcare services across the United Arab Emirates.
02
Information We Collect
We may collect personal information you provide directly, including your name, email address, phone number, home or visit address, medical notes shared for appointment purposes, and communication preferences. We also collect technical data such as browser type, device information, and usage analytics through cookies and similar technologies.
03
How We Use Your Information
Your information is used to schedule and deliver healthcare services, respond to inquiries, improve our website and services, send appointment confirmations, comply with legal obligations, and — with your consent — share relevant health updates with our clinical team.
04
Data Sharing
We do not sell your personal data. We may share information with licensed healthcare professionals involved in your care, accredited laboratory partners, payment processors, and authorities when required by UAE law. All third parties are bound by confidentiality obligations.
05
Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
06
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at Info@sizahealthcare.ae. We will respond within a reasonable timeframe in accordance with applicable UAE regulations.
07
Contact Us
For privacy-related questions, contact Siza Healthcare at Info@sizahealthcare.ae or +971 58 818 9967. Our registered address is Al Barsha, Dubai, UAE.